Theater Rules & Guidelines
Help us create the best cinema experience for everyone
Important
Please review these guidelines before your visit. They help ensure a comfortable and enjoyable experience for all guests.
General Conduct
- Be respectful to other guests
- Keep noise to a minimum during screenings
- Turn off mobile phones or set to silent mode
- Dispose of trash in provided bins
- Follow staff instructions at all times
- No talking during the movie
- Arrive on time to avoid disturbing others
Prohibited Items
For the safety and comfort of all guests, the following items are not allowed:
- Outside food and beverages
- Weapons of any kind
- Recording devices (cameras, camcorders)
- Laser pointers
- Illegal substances
- Large bags or backpacks (subject to inspection)
- Pets (except service animals)
Age Restrictions & Ratings
All ages admitted. Nothing that would offend parents for viewing by children.
Some material may not be suitable for children. Parents are urged to give guidance.
Some material may be inappropriate for children under 13. Parents are urged to be cautious.
Under 17 requires accompanying parent or adult guardian. Valid ID required.
No one 17 and under admitted. Valid ID required.
Safety & Accessibility
- Wheelchair accessible seating available in all theaters
- Emergency exits are clearly marked - please familiarize yourself
- Fire safety equipment located on all floors
- First aid station available in main lobby
- Assistive listening devices available upon request
- Service animals are welcome
- Accessible restrooms on every floor
Tips for a Great Experience
- Arrive at least 15 minutes before showtime
- Pre-book tickets online to skip the queue
- Consider our premium seating for extra comfort
- Check our concessions menu before the show
- Follow us on social media for special offers
- Turn off all electronic devices before the movie starts
- Use the restroom before the movie begins
Frequently Asked Questions
No, outside food and beverages are not permitted. We offer a wide selection of snacks and drinks at our concession stand.
Latecomers will be seated at the discretion of theater staff during a suitable break in the film to minimize disruption to other guests.
Yes! We offer special family matinee screenings on weekends with reduced volume and lights slightly up for young children.
Tickets can be refunded up to 2 hours before showtime. After that, tickets are non-refundable but may be exchanged for another showing subject to availability.
Follow the instructions of theater staff immediately. Emergency exits are marked throughout the building. Remain calm and proceed to the nearest exit in an orderly fashion.
There is no strict dress code, but we ask that guests dress appropriately for a family-friendly environment.
Ready to Visit?
Now that you know the rules, book your tickets and enjoy the show!